Operating System: Microsoft Windows 10 bit. Tags 2. Tags: DeskJet I have the same question. Message 2 of 3. I already cleared all the old software from Windows Was this reply helpful? Yes No. Level Message 3 of 3. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help.
Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Already have an HP account? Select from the products you own.
Choose a different product. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Serial number: Product number: Warranty end date:. Warranty status types. Warranty types. Verify product. It matches the product: Would you like to view the product details page for the new product?
Unable to determine warranty status. We are unable to determine your warranty status for the product and serial number provided. Change your product. Example error formatting. Select a location. Europe, Middle East, Africa. Get HP Smart. If you are asked to sign in to a Microsoft Store account, you can either sign in, create one or close the sign in screen and continue to install HP Smart. After printer setup, add this printer to your HP Support Dashboard optional.
Need more help with setup? Try one of our support resources Ask our Virtual Agent. Ask our Virtual Agent Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. Print and Scan Doctor.
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